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How can I track my order status?
How can I track my order status?
Ruby @ Buncha avatar
Written by Ruby @ Buncha
Updated over 7 months ago

Upon participating in a run with Buncha, you will be kept informed about the progress of your shopping and delivery through real-time updates from your designated shopper or driver.

Notifications

You will receive the following notifications:

  1. Notification when the shopper arrives at the store.

  2. A link for live tracking of your order.

  3. Alert when the driver is en route to your location.

  4. Confirmation when the driver reaches the delivery drop-off point.

  5. A final notification indicating that your order has been successfully delivered.

These communications will be sent to you via push notifications or SMS. For the most current status of your order, you may also visit the Order Summary page.

Contact your Shopper

For additional inquiries regarding the status of your order, you may contact your shopper directly through the Order Summary page.

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