If you encounter any issues with your order and would like to request a refund or account credit, please submit your request within seven (7) days following the delivery date. Please note that all refund requests are subject to review based on our refund policy criteria. You can refer to the below article to check your eligibility for a refund.

Link to Buncha's Refund Policy: https://www.gobuncha.com/refund-policy

For assistance with requesting a refund, kindly initiate the process by reaching out to us through the in-app Help Center. Our customer support team is available to assist you and will guide you through the necessary procedure to process your refund request efficiently.